Headquarters Salon

Staff Resource Hub

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HQ

Welcome to HQ

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Tap your name in the top right to get started.

Learn

Courses and training

Reference

Guides and policies

Progress

My checklist

More

Directory and info

Learn

Your onboarding curriculum.

The HQ Service Providers Onboarding

What it looks like to be an HQ Stylist

36 slides ~45 mins with videos
What you will cover
1Your New Family
2Onboarding Schedule
3Culture & Hospitality
4Soft Skills
5The Service Cycle
6Wrap Up
Getting Started
Managing the Book
Chairside Adjustments
Client Profiles
Point of Sale

Continuing Education

Add CE courses to your Google Sheet and they will appear here.

Product Launches

New product education will appear here as it is added to your sheet.

Front Desk Education

Front desk training modules will appear here once added to your sheet.

NeillU Aveda PK

NeillU courses will appear here once added to your sheet.

Reference

Quick lookups for everyone, anytime.

Core = required for all staff. Specialty = open to all but not required.
Full Employee Handbook

Need the complete policy document? Open the full HQ Employee Handbook for full policy language, forms, and details.

Day 1 - Orientation
Week 1 - Floor Basics
Week 2 - Floor Standards
Week 3 - Advancement

Final Handbook Acknowledgement

Sign the official HQ Employee Handbook acknowledgement from within the app. Open the handbook, read through it, and sign at the bottom.

Progress

Track your training completion.

New Hire Onboarding

Complete all phases to finish onboarding

More

Team directory and app info.

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HQ Staff Hub is maintained by the HQ management team. Use this app to complete onboarding, access education, review policies, and reference service standards.

Version 2.0 — HQ Staff Hub